Return and Refund Policy – Uplyfte

Last updated: August 29, 2025

At Uplyfte, we want every Canadian customer to be fully satisfied with their purchase.
If for any reason you are not happy, we provide a simple and free return process in accordance with Canadian consumer protection laws.

Return Period

You have 30 days from the date of delivery to request a return.

Product Condition

Items must be unused, in original condition, and returned with all packaging, accessories, tags, and documents.

Free Returns (Canada Only)

Return shipping costs are fully covered by Uplyfte for all orders delivered within Canada.

How to Return an Item

Contact Us
Email info@uplyfte.com with your order number and reason for return.
Receive Instructions
Our team will provide a return authorization and instructions by email.
Repack Your Item
Place the product securely in its original packaging.
Print the Return Label
You will receive a prepaid shipping label to attach to your package.
Ship the Package
Drop off your package at the designated return location provided in the instructions.

Refund Process

Inspection: Once we receive your item, we will verify that it meets our return conditions.
Refund: If approved, we will issue a refund within 7 business days to your original payment method.
Please note that actual processing times may vary depending on your bank or payment provider.

Exchanges

If you need a different model, size, or color, please contact us.
We will gladly assist you with an exchange.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned.
Such items will be clearly identified as non-returnable on their product page.

Return Address

All authorized returns must be shipped to:

Uplyfte
5 Place Hocquart, Laval, Quebec H7E 3N9, Canada

Legal Compliance

This Return and Refund Policy complies with the Consumer Protection Act of Quebec and other applicable Canadian laws.

Contact Information

Business Name: Uplyfte
NEQ: 2281032609
Address: 5 Place Hocquart, Laval, Quebec H7E 3N9, Canada
Telephone: +1 782-820-7669
Email: info@uplyfte.com
Business Hours: Monday to Saturday, 9:30 AM – 7:00 PM (local time). Closed on Sundays and public holidays.