Privacy Policy – Uplyfte

Last updated: August 29, 2025

At Uplyfte, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.uplyfte.com and make a purchase.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information
When you make a purchase, create an account, or contact us, we may collect personal data such as:

Name
Email address
Phone number
Billing and shipping address
Payment information

Non-Personal Information
We may also collect non-identifiable information, such as:

Browser type
IP address
Pages visited
Actions taken on the site

This information helps us improve your shopping experience.

2. How We Use Your Information

The information collected may be used for the following purposes:

Order Processing: Handling, shipping, and tracking your orders, confirming transactions, and providing after-sales support.
Communication: Sending updates about your orders, promotional offers, and important account-related notifications.
Service Improvement: Personalizing your experience on our website and analyzing preferences and behaviors to better serve you.

3. Payment Information

We do not store your payment details. All payments are securely processed through trusted third-party providers. Please refer to their privacy policies for more information.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and personalize content. Cookies are small files stored on your device that allow us to remember your preferences.
You may disable cookies in your browser settings, but this may affect certain website functionalities.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share certain data with:

Service providers (shipping, payment processing, customer support)
Partners bound by strict confidentiality agreements
Google and advertising partners (for analytics and remarketing)

These partners are authorized to use your data only to perform the services they were contracted for.

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. This includes the use of encryption technologies such as SSL.
However, no system for transmitting data over the Internet can be guaranteed as 100% secure.

7. Your Rights and Choices

Under Canadian law (PIPEDA), you have the right to:

Access and update your personal information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing or advertising cookies at any time
Opt out of promotional emails using the “unsubscribe” link in our messages

To exercise your rights, please contact us (see Contact section).

8. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
If we become aware that such data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this section regularly.

10. Cookies and Advertising

In addition to essential cookies, we use cookies and similar technologies provided by third parties (including Google Analytics and Google Ads) to analyze browsing behavior, measure conversions, and deliver personalized advertising.
You may opt out of personalized ads by adjusting your cookie preferences or through your browser settings.

11. Data Retention

Order data: kept for 10 years (legal accounting requirement)
Customer account data: 3 years after last interaction
Marketing data: 3 years or until you withdraw consent
Cookies and browsing data: up to 13 months

12. Complaints

If you believe your privacy rights are not being respected, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC): www.priv.gc.ca.

13. Contact Information

Business Name: Uplyfte
Address: 5 Place Hocquart, Laval, Quebec H7E 3N9, Canada
Telephone: +1 782-820-7669
NEQ: 2281032609
Email: info@uplyfte.com
Business Hours: Monday to Saturday, 9:30 AM – 7:00 PM (local time). Closed on Sundays and public holidays.